FAQ's - Frequently Asked Questions - Short Course Program
What are Short Courses?
De Anza College’s Community Education courses are presented to provide lifelong learning opportunities and exposure to local recreation. The catalog of classes are created in the fall (August-December) and winter/spring (January-May). We offer hundreds of in-person and online courses each quarter on a wide variety of topics and interests.
Will I earn credits for a course I take?
Courses offered in Community Education are for enrichment purposes only and students do not obtain any formal academic credit. In select instances, students may obtain a certification by successfully completing a course or program.
All vehicles in De Anza College parking lots must display a parking permit at all times. No dates or vehicles are exempt. One-day parking permits cost $3 each and are available in red and yellow dispensers located in each student parking lot. Parking permits are non-refundable, even if your class has been cancelled.
How to Locate Rooms
The letters in each room designation define the quad and building in which the course is located. For the campus map, please click here. The numbers that follow define the room. Example: S-34 is located in the S3 building of the S-Quad. All G classrooms are located in the single G building.
Easy Ways to Enroll
New students will be asked to create a student profile and returning students will be asked to sign in to their account. Once a profile has been created and/or a student has signed into their account, they may continue to shop for classes or proceed to checkout. Please follow payment instructions, we accept Mastercard/VISA and Discover only. After the transactions has been completed, all students will receive an email confirmation. When registering, don't forget to include your email address!
- Online: Register 24/7 with a valid Visa, MasterCard or Discover card. Visit communityeducation.deanza.edu for information and instructions to register online. If you need technical assistance, please call 408.864.8817 during regular business hours.
- In Person: Register at the Community Education office on the southwest corner of the Learning Center in room LC141 (across from the Learning Center West building).
Class Confirmation and Transaction Receipts
Once you create your student profile and enroll, you will receive a confirmation and receipt via email. You can also view the transaction receipt and class confirmation in your account. If you don't see an email in your inbox, please check your junk mail or bulk mail inbox.
In some cases, a materials fee may be charged for a class. Unless otherwise noted, materials fees are to be paid by check or cash to the instructor at the first class meeting. Materials fees are non-refundable.
- Weekdays: 408.864.5555
- Weekends and Emergencies: 408.924.8000
Short Course Drop and Refund Policy
The refund policy below does NOT apply to the De Anza Academy Summer Program or Planetarium Public Shows. Please visit deanza.edu/academy or deanza.edu/planetarium for their specific program details.
If you need to cancel a class, you must submit an email request to the Community Education office at least seven business days prior to the first class - email@example.com . Holidays and campus closures are not considered business days. No phone requests for refunds will be accepted. A $15 service fee per class will be deducted. Credit card refunds may take up to 30 working days to process.
Electronic Vouchers: If you elect to receive an electronic voucher, in lieu of refund, the $15 service fee will be waived. Vouchers are good for one calendar year from the date of issue. There are no refunds after the electronic voucher has been processed.
Absences and Fees: Refunds are not issued for absences nor class fees prorated for late registrations. Missed class meetings may not be made up in another class.
Cancelled Classes: Should there be a need, De Anza College Community Education reserves the right to change and/or combine courses, programs, presenters and locations. If Community Education cancels a class, you will be notified no less than one business day prior to the start date via telephone or email. A full refund will be issued within two weeks of the cancellation.
Interpreter Services & Additional Information
De Anza College is committed to providing sign language interpreting services for Community Education courses whenever possible, through a partnership with De Anza’s office of Deaf and Hard of Hearing Services. Requests for interpreting services must be made 30 days in advance of a class start date. Please email firstname.lastname@example.org to request services.
De Anza College is committed to equal opportunity regardless of age, gender, marital status, disability, race, color, sexual orientation, religion, national origin or other similar factors, for admission to the college, enrollment in classes, student services, financial aid and employment. Instructor’s personal views and statements do not necessarily reflect those of De Anza College.
De Anza College assumes no responsibility for any consequences that may arise from a student’s decision to enter into business or professional arrangements with an instructor outside of the college’s scheduled activity. All instructors are prohibited from entering into business relationships with Community Education students during class.